Why Are Hospitals the Way They Are?
A Blueprint for Transformational Change:
Nick Jacobs’ Summer 2009 Graduate School address at St. Francis University’s 2009 commencement ceremonies
Healthcare CEO Summit: Linking a patient-Centered Approach to Quality Improvement & HCAPS
“Nick Jacobs’ presentation was really enlightening, and if I were 40 years younger, I’d like to go to work for him and try to learn from him…I was very impressed with Nick, with all the things that he’s done in terms of the healing environment and the impact that that can have on an organization. It was great.”
—Leland Kaiser, Ph.D. Healthcare Visionary